Returns & Exchanges
At Keith Titanium, we stand by the quality of our premium titanium gear and offer a 30-day return window for items in their original, unused condition. If your purchase does not meet your expectations, we are committed to providing a seamless exchange or refund process.
Return Process
- 1.Initiate Your Request
Contact our support team with your order number and reason for return to receive a Pre-Authorization Number and a prepaid shipping label.
- 2.Prepare the Package
Securely pack the items in their original packaging, ensuring all tags, manuals, and protective cases are included to qualify for a full refund.
- 3.Ship the Item
Affix the provided shipping label to your package and drop it off at any authorized carrier location; be sure to keep your tracking receipt for verification.
- 4.Quality Inspection & Refund
Once our warehouse receives your return, we will inspect the titanium hardware and process your refund or exchange within 5-7 business days.
